Website Privacy Policy

Scope

This statement describes the privacy practices of Renex Exploration Company. (“RENEX®”), including its subsidiaries and affiliates. It details how we collect, use, and disclose personal information of our customers, website users, and other individuals.

References to “RENEX®”, “we,” “our,” and similar terms may include or refer specifically to Renex Exploration Company.

Definition of Personal Information

Personal information refers to any information about an identifiable individual or data that can identify an individual. However, in most cases, it does not include business contact information.

Our Commitment

At RENEX®, we are dedicated to protecting the privacy and security of personal information in accordance with applicable privacy legislation. Protecting your privacy is of paramount importance to us.

RENEX's Chief Privacy Officer

The Chief Privacy Officer, RENEX®’s Vice President of Legal Affairs - Corporate, is responsible for privacy compliance. You can reach them at [email protected].

Consent

We collect, use, and disclose your personal information with your consent, which may be explicit or implied, or as required or permitted by law. By providing your information, you agree to its collection, use, and disclosure as outlined in this policy. If you do not agree, please refrain from providing personal information.

You may withdraw your consent for future use or disclosure of your information at any time, subject to legal and contractual requirements. For opt-out requests, such as removing your name from marketing lists, contact us at [email protected]. Note that some services and website usage functions may be unavailable if consent is withdrawn.

Nature of Collection

We collect personal information directly from you or through your interactions with us, and where necessary, from other sources. Information we may collect includes name, address, email, location, and any data relevant to providing our products and services or conducting business. We limit collection to only the information needed for the specified purposes or as otherwise permitted or required by law.

Our Purposes for Collection, Use, and Disclosure

RENEX® collects, uses, and discloses your personal information to:

Provide ongoing services related to purchases of RENEX® products, including fuel, lubricants, and warranties;
Include you in preferred customer activities such as promotions and offers;
Develop and improve our business and operations;
Conduct credit investigations for credit applications;
Assist in product and service development and marketing;
Understand your needs and preferences to recommend suitable products and services;
Administer scholarships and community-based programs;
Provide localized content based on location;
Establish and maintain relationships with customers, suppliers, and contractors;
Provide information to shareholders and other interested individuals;
Consider employment applications;
Protect against errors, contract breaches, negligence, fraud, and illegal activities;
Engage in business transactions involving RENEX® or its assets;
Comply with legal or regulatory obligations.

Any additional purposes for collecting personal information will be identified, and consent will be obtained.

Storing and Sharing of Personal Information

RENEX® securely stores your personal information and limits access to authorized personnel. Information is only shared with partners and third-party service providers as necessary to fulfill program obligations, with an expectation of maintaining privacy standards consistent with ours.

Personal information may be processed and stored outside of Canada and subject to the laws of those jurisdictions.

Website Technologies

We use various technologies to enhance user experience and improve our website:

Google Analytics: Tracks website usage patterns.
Cookies: Temporarily stores browsing data to enhance user sessions.
Pixel Tags: Invisible images that enhance tracking and analytics.
Session Data Logs: Collects anonymous session data.
User ID Tracking: Links information across devices and sessions for logged-in users.
Location Tracking: Uses GPS or IP to provide localized content.

Information collected may include your browser type, device, visited pages, login data, IP address, and preferences. This data is used to improve website functionality.

Security

Your personal information is protected through multiple security measures, including encryption, firewalls, and ongoing security monitoring.

Your Options

By visiting our website with cookies enabled, you consent to their use. You may disable cookies through your browser settings, though some features may be limited. For Google Analytics opt-out, consider installing the Google Analytics Opt-out Browser Add-on.

Third-Party Websites and Social Media

Our websites may link to external sites or services, including social media. These sites may have different privacy policies, and we recommend reviewing them. RENEX® is responsible for personal information collected, used, or disclosed on its platforms in accordance with this policy.

Access, Correction, Inquiries, and Complaints

To learn more about our privacy practices or request access to or correction of your personal information, contact [email protected].

GDPR Compliance

For EU residents, the following applies:

Only personal data you voluntarily provide, such as completing a contact form, will be collected.
Your data may be stored outside the EEA, primarily in Canada.
You may withdraw consent anytime, impacting only future services.
Data is retained only as long as needed or legally required, after which it is deleted.
You have the right to access, correct, delete, restrict, or object to data processing, subject to certain conditions.

Changes to This Policy

RENEX® reserves the right to update this policy at any time. Please review this page periodically for changes.

Last updated: September 2024